Mobility Simplifies Dispatch Communication while Saving Time

Datatrac's mobile communications applications connect dispatchers and drivers for real-time operational visibility. This cost-effective approach simplifies dispatch communications, improves customer service and boosts the productivity of your entire staff.

Mobility fully leverages the capabilities of compatible mobile phones and handheld computers. With its "fire and forget" messaging, your dispatchers can send messages and updates even when drivers are out of coverage. Updates will be sent and received when coverage resumes. Integration with Google Maps provides detailed maps that provide a complete view of drivers, jobs and their status.

How It Works

Our Mobility software provides complete job information to a courier's or trucker's phone and allows them to send status updates without communicating with the dispatcher.

Consider the Benefits

Faster, easier dispatching of jobs.
Increased communication accuracy.
Elimination of radio wait time.
Reduced dispatch or customer service workload due to driver input of delivery times and POD information.
Quicker response to customer inquiries.
More on-time deliveries.
Streamlined billing.

Stay Focused

In addition to making your dispatchers and drivers more efficient, Mobility enhances the work environment. It reduces telephone traffic, creates more jobs per day and lowers noise in vehicles and dispatch offices. With Mobility your staff has more time to take care of your most important assets: your customers. That's why courier and trucking companies nationwide rely on Mobility to keep them connected.

Put Mobility to the Test

"The real time capabilities and functions of this application have increased productivity and the level of communication with our messengers drastically. With our messengers managing their open orders, from time stamping, updating jobs and sending a signature upon completion, our dispatchers, benefit as well. It allows our dispatchers to more effectively manage the distribution of time sensitive orders.

Communication is the key to a better environment and this application unlocks the door for technology to lead us to be a more profitable company. The overall thought and ease of use of this application has greatly benefited us and I would recommend this product to anyone in our industry."

- RDS Delivery Service

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