Full Operational Visibility Improves Customer Service

ALPHARETTA, GA – Tighter deadlines and rising costs are forcing successful carriers to adopt new tools and methods of doing business.  In the fast-paced world of the expedited delivery business, having full visibility into driver and job location is no longer an option—it’s a requirement.

Mobility Web™ from Datatrac® (datatrac.com) now provides operations personnel with even more of the vital job information they need.   Along with driver position, route history, job status, traffic information and satellite imagery for most major cities, users can now view information on unassigned jobs.  New work can be quickly assigned to the most appropriate driver and tracked to completion through full integration with the Datatrac network and back office system.  Rather than searching through multiple systems and web sites, both courier and trucking dispatchers will now have complete information at their fingertips. 

Datatrac's mobile data communications products are designed to keep dispatchers and drivers connected in real time for maximum efficiency and improved customer service. “With fuel prices and availability negatively impacting daily operations, Mobility Web provides the visibility carriers need to streamline their operations,” said John Tucker, VP of Product Management and Marketing. “We are constantly improving our complete web-based solution so that we continuously deliver powerful technology tools built to fulfill the needs of the time-specific delivery industry.”

About Datatrac Corporation
Datatrac® Corporation has been helping shippers, couriers and truckers grow revenues by maximizing logistics efficiency for over 30 years.  With their real-time logistics network, Datatrac is driving to eliminate inefficiency from the complete delivery cycle.  By providing practical technology products specifically designed to meet the needs of both carriers and shippers, Datatrac is improving productivity for companies in every link of the logistics chain. Would you like to learn more?  Please visit www.datatrac.com or call 800-827-2677.