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The services at integrated express carriers FedEx and UPS have established a technology standard that is so high that fast web-based access to precise information about a shipment is now largely expected by anyone shipping cargo.

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eTrac: Efficient Electronic Delivery, Streamlined Freight Settlement.

“With eTrac we spend 35% less time reviewing exception orders so we can focus on more important things like accuracy and overall service.” --JP Hall Express

Electronic Signature, Shipment Tracking, Proof of Delivery, Signature CaptureWould you like to provide superior service while increasing profits? Datatrac customers are achieving these results and more everyday with eTrac. Our real-time logistics network solution builds on more than 25 years of experience delivering shipment tracking solutions to hundreds of couriers, shippers, forwarders and agents. That’s how we’re able to streamline the delivery cycle, simplify freight bill payment, and remove 2-10 days from every Days Sales Outstanding (DSO) workflow.

How It Works

eTrac is an Internet-based hub designed to work seamlessly with your existing systems and interface directly with our COPS (Courier Order Processing System) and STATIS (Shipment Tracking and Tracing Information System) solutions. It automatically tracks shipment information electronically from order entry to delivery to invoice, including signature capture for proof of delivery.  eTrac provides you and your customers with visibility of shipment status online, in real-time. Even drivers can be connected with our Wireless eTrac "point and click" dispatch tool.

Additional eTrac benefits include:

  • Reduced phone, fax and radio traffic.
  • Elimination of manual data entry.
  • Signature capture for proof of delivery.
  • Accurate billing.
  • Lower costs.
  • Higher margins.
  • Greater productivity.
  • Improved customer service.
  • Increased competitive edge.

Unlike other tracking and tracing solutions, eTrac requires no capital outlay, no technical training and no disruption of current IT processes. Best of all, your payback is almost immediate.

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