Superior Service

Fast Access to Tracking Details

Fast Access

  • Find shipments using almost any criteria: order number, reference number – addresses, dates, HAWB, MAWB and more
  • Shipment dashboard provides an overview of all shipments
    • Fast access to summary data: requested/actual delivery date/time, pieces, etc.
    • Drill down for complete details with just a click

Map-based tracking of shipments while in progress

Map-based Tracking

  • Fast access to summary data: requested/actual delivery date/time, pieces, etc.
  • Full details of any job with just a click

Service That Sets You Apart

  • Instantly respond to customer inquiries for package or driver location—no matter how many carriers have handled the shipment
  • Provide predictive arrival information to your customers
  • Prove service performance to your customer
  • Empower your customers to enter and track their own orders
  • Strengthen customer partnerships through improved account management

Shippers of expedited goods are under constant pressure to meet their customers’ demands for agile, responsive service and the lowest possible cost. To meet those expectations, it’s critical to minimize transportation and inventory costs. Datatrac helps you provide an exceptional customer service experience that sets you apart from the competition.